repair service

1 REVIEWS

Rated 5.00 out of 5 based on 1 customer rating

“My roller slipped from my hands and broke on my tiles 😭”

Even if we make every effort to offer you the best quality possible, our products being made of fine stones, they remain relatively fragile. They should therefore be handled with care. But if you're here, it's probably already too late and again, we're sorry.

We fight against obsolescence and are desperate to reduce unnecessary waste as much as possible. This is why we offer you our repair service directly at our workshop, for life!

4,90 € – 9,90 €

type of repair

Anti-noise system (white tips)
Brass branches
small stone
Big Rock
Sleeve

To erase

Free delivery from 49,00 € purchase
Secure payment
Free return for 30 days

4,90 € – 9,90 €

type of repair

Anti-noise system (white tips)
Brass branches
small stone
Big Rock
Sleeve

To erase

How do I get my Jade Roller beauty tool repaired?

Select type of repair
Add the repair to your cart (if needed, you can add more than one)
Place order
Return your package by printing your return label which you will receive by email within 2 to 3 working days
Our workshop takes care of repairing your product and returning it to you within 1 week

NB: each price includes the repair at our workshop . The shipping and return costs from our workshop vary according to your country, and will therefore be calculated at the time of your order.

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What we take for repair in our workshop:

We take care of the repair of your Jade Roller Roller. Below are the different types of repairs we offer:

Anti-noise system : you have misplaced or broken the white tips which allow the rotation without creaking of the stones on the branches. We replace the white tip(s) and fix everything.
Small stone : following a fall, you have broken the small stone present at the bottom of your roll. So we replace this stone and fix everything.
Large stone : following a fall, you have broken the large stone present at the top of your roll. So we replace this stone and fix everything.
Handle : following a fall, you broke the handle of your roller. So we replace this one and fix everything.
Brass branches : following transport or a fall, your brass branches are broken or twisted and make it impossible to use your roller. We replace your branches with new ones and fix everything.

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